We provide: 1. consulting services for event medical coverage = [event medical consultancy] 2. first aid and medical coverage tailored to that event's needs = [event medical cover] ​ You may engage us for either [event medical consultancy] or [event medical cover], or both.

Event medical cover is a specialised healthcare service provided for events to ensure the safety and well-being of attendees. It involves having qualified medical professionals such as paramedics and nurses on-site in the event, as well as the necessary medical equipment and supplies on-site to respond to medical emergencies that may occur during the event.

Event medical cover is a specialised niche of both event management & healthcare provision. It is uncommon to find an event manager with healthcare expertise, and vice-versa. For example, some event activities have obvious medical requirements (think sporting events), whereas other events have medical requirements that are not readily apparent (like concerts and night-time entertainment). REDSTAFF Medical bridges the gap between event management & healthcare provision by employing our medical expertise and knowledge to the specific needs for the event and its activities.

As the principle of event medical cover is to provide emergency care when it happens, our primary service will be emergency pre-hospital care (e.g. cardiac arrest in a sporting event). However, we are not limited to just the provision of emergency care. As medical professionals, we do take care of participants' well-being too, and that includes minor injuries and ailments occurring in the event (e.g. a sprained ankle while in a concert).

We begin by assessing the event's specific requirements, risks, and audience profile, to gain a better understanding of the event. We use this information to draft an event medical operations plan, where we determine the relevant staffing levels and procedure for responses and emergencies. We then staff the medical coverage plan with the appropriate first aid and medical professionals required for the event.

We understand the diverse nature of events and are committed to accommodate a range of budgets and causes. For for-profit event organisers, we provide competitive and transparent rates that reflects the professional and specialised nature of our services. Additionally, in our commitment to community support, we gladly offer pro-bono or discounted services for non-profit events and charitable causes. We aim to deliver excellent value for the investment made in ensuring participant safety while not letting cost/price be a restrictive determinant of services provided. Safety is still our top priority!

We're glad that you have considered us to support your event! Before we can proceed, do let us know the: Event type (athletic, carnival, etc.) Event date(s) Estimated number of participants It is best to give us at least 8 weeks notice before your event so that we can adequately plan our coverage and recruit our personnel. Please take a moment to read our important Medical Consultation & Coverage Terms & Conditions listed here, before requesting our event medical consultancy & coverage services.

We mostly cover small-to-medium scale events where the maximum participant count is around 3,000 people. For reference, Marina Bay Sands Theatre has a maximum seating capacity of 2,155 people. While large scale events (5,000+) often get a dedicated medical and ambulance team, we believe that small-to-medium scale events deserve quality medical coverage too. Since our inception, we've covered university sporting events, public exhibition carnivals, concerts, film productions, social enterprise outreach projects, youth development programmes, and many more! Our smallest event was ~10 participants, and largest event was ~3,000 participants!

Our event medical operations depend greatly on the event medical plan, which is drawn up during the planning stages for the event. For small and localised events, a common deployment would be a medical team (of 2x or 3x) in a first aid post. For larger events or events spanning a route, multiple teams will be on-site and may move around.

No, we do not have organic ambulances. Yes, we can get in ambulances - at a cheaper than industry rate too! Our service delivery prioritses the provision of first aiders and medical professionals who will stay on-site throughout the event. This approach allows greater flexibility and responses for potential casualties, and greater cost effectiveness for event organisers. Should the event organisers require for an ambulance(s) to standby, we will call on our experienced ambulance partner to provide ambulance services, coordinating for the best deployment and utility of the ambulance asset(s). However, we are able to utilise vehicular platforms provided by the organiser (safety cars, safety boats, bicycles, etc.) for response. We explain our advantage of on-site medics, not being bound by ambulances.

Ambulances have the advantage of carrying lifesaving equipment and supplies, and can expediently evacuate the casualty to the hospital. However, ambulances can get costly per unit and may not be ideal for low-risk localised events. Furthermore, the ambulance will not be available on-site if they have to evacuate a patient to a hospital. Our approach prioritises the deployment of on-site medics, offering advantages such as continuous rapid response times, flexible deployments, and cost-effectiveness compared to traditional ambulance services. If the event organisers request or require for an ambulance standby, we will work with the organisers and ambulance provider on the best deployment and utility of the ambulance service. Consider this scenario: an urban running event in Gardens By The Bay Whilst an ambulance carries more medical equipment, not all equipment are convenient to be carried around by the 2- or 3-men ambulance crew. The crew members are also limited to stay with, or nearby, their ambulance platform, and their accessibility is severely limited. If they need to transport a patient to the hospital, your event may be left without any medical resources until the private ambulance returns. In some cases, the private ambulance provider may refuse to evacuate a patient to avoid leaving the event uncovered, defeating the purpose of having a costly ambulance on-site. Conversely, our medical teams are mobile and flexible, and are free to situate themselves at strategic points on the route, or even with the participants. Should an emergency occur along the route, the nearest medical team can walk/cycle to the incident site and provide lifesaving aid, even evacuating them to the on-site ambulance. When the ambulance leaves, our medical teams will remain on-site to continue the coverage of your event.

Unfortunately no, we do not (and cannot) provide any form of health checkup/screening services at your event, regardless if the health screening is intended for your event's participants or event's staff and crew. Our primary service provision is the emergency pre-hospital care for events (e.g. cardiac arrest in a sporting event), as well as participants' well-being inclusive of minor injuries and ailments occurring in the event (e.g. a sprained ankle while in a concert). Our diagnostic tools are meant to assess the patient(s) of an incident, and not meant for health screening.

*special population = e.g. children, elderly, people with disabilities Certainly! As our focus is on emergency pre-hospital care and the management of participants' well-being, we can manage any emergencies or medical issues that may arise from the event participants. For special populations with a greater risk of developing medical issues, we will also deploy more medical professionals (e.g. paramedics, nurses) on-site. However, we will not be able to provide medical chaperones and accompany/escort/supervise special population participants in the event. Our purpose is still medical coverage for any medical emergencies/issues that may arise.

REDSTAFF Medical prefers using the event organiser's communication systems so that we are together on one net. If the event organisers are renting two-way radios ("walkie-talkies"), do rent extra sets for our medical teams to use. The exact number will be provided in the event medical plan. If the event organisers are using their own two-way radios ("walkie-talkies"), do loan us extra sets for our medical teams to use. The exact number will be provided in the event medical plan. If the event organisers are using PMR446 two-way radios ("license-free walkie-talkies"), our medical teams are able to connect to the channels used by the organiser's PMR446 radios.

Our medical team comprises of first aiders and medical professionals. Most of our first aiders are either working professionals who hold a first aider role in their workplace, or students in tertiary/university level education who hold a first aider role in their institutions. All medical professionals are current full-time practitioners in various healthcare institutions and relevant departments, and have gladly provided their time to cover events when off-duty. Here's a chart of what qualifications our team carries. Each of these are independently verifiable through the respective accrediting bodies.

Other event medical service providers are primarily private ambulance operators first, and event medical service providers second. While private ambulance operators excel in on-site medical expertise, they often rely on ambulances which can be restrictive and come with additional costs - costs that are transferred to you. REDSTAFF Medical is a dedicated event medical service provider; that means we are able to field more medical professionals on-site in a cost-effective way.

Certainly! We understand that you want your first aiders to gain experience. We can gladly provide the logistics and guidance necessary to aid your first aiders in their service provision. Do note that in any combined deployment of REDSTAFF Medical and any external first aid agency, REDSTAFF Medical will hold operational and clinical lead & direction.

We'd love to have you onboard as a part of our medical team! Interested applicants can apply here: Do note that only accepted applicants will be contacted.

Our logistics are currently medical, with equipment such as medical bags, oxygen tanks, and automated defibrillators. We are looking to expand our operational logistics to be self-sustaining, such as adding pop-up gazebos, signages, and tables. Until then we would require your kind assistance to provide us with event furniture for the duration of the event.

Safety is the number one priority - and it's the first skill taught in EMS classes. As a rule of thumb, our personnel should not engage in unnecessary risk and should take all reasonable steps to mitigate the impacts of that risk. The appropriate engineering and administrative controls, as well as the appropriate PPE compliant to international ISO standards, will be used and briefed to the providing medical team. For example: If the event occurs near or on roads with shared vehicular traffic, our personnel will wear their high visibility vests and keep off the road when not required to. If the event consists of high elements (such as rock climbing), our personnel will wear their helmets and keep away from the immediate fall zone of the activities above.

We aim to keep our medical personnel readily identifiable when you need to find us. In the event-planning stage, we will collaborate with the event organisers to determine the best positioning for any first aid posts where our team(s) will be stationed at, so that any graphical map of the event grounds will display our location(s). In addition, our team members are uniformed in WHITE-RED in one of the following uniforms (dependent on weather, environment, and event), keeping a professional yet identifiable appearance. A high-visibility vest will be worn when the additional visibility is required, such as night-time conditions or roadside activities. Low-visibility/discreet/professional alternatives are available for executive/VIP events where discretion is essential.